Peter Keen & Mark McDonald: THE ePROCESS EDGE, Osborne/McGraw Hill

Innbundet meget pen bok som ny, utgitt 2000 - sender gjerne

Creating Customer Value and Business Wealth in the Internet Era

Focusing on teaching IT leaders how to implement hyper-efficient business processes in the e-commerce market, this practical handbook offers helpful advice on how to to develop efficient systems, enhance automation, reduce costs, and create ways to enhance one's competiveness in the e-commerce market. Original. (Beginner)