Customer Service - Shipping Specialist
NAVTOR
- Frist 08.07.2024
- Ansettelsesform Vikariat
Customer Service - Shipping Specialist
As a Customer Service - Shipping Specialist in NAVTOR, you will be joining a global team of highly talented and motivated people.
As out new colleague you will work closely with the Customer Service team to ensure our customers get the best service in the industry.
Duties and responsibilities
We are looking for a person who always puts service first.
You enjoy working in a high pace. You will be part of a positive team that wants to give NAVTOR's customers the best service.
Your tasks will include:
- Create and update the customer database, using company systems and tools to program the USB as a standard shipment product.
- Prepare shipping documents according to the shipping company's procedures. Provide additional documents to customers such as commercial invoices, proforma invoices, or packing lists.
- Keep track of inventories for all materials and ensure stock level meets customers' needs.
- Maintain excellent customers relationships and give timely updates related to shipment to origin and destination
- Work closely with support consultants within the support team, and collaborate with other teams.
- Approve invoices from Shipping Companies
Qualifications
Qualifications:
- Customer service experience
- Good English skills in formal business English in written
- Good understanding of technology and software systems
- You are motivated by solving other people's problems
- You are a team - player
Personal qualities
The position is perfect for someone who:
- Is interested in new technologies, as well as in shipping and navigation
- Is proactive, hands-on, and independent in their work
- Has excellent problem-solving skills
- Is accurate and pays attention to details
What's in it for you?
Joining our team comes with good perks and opportunities, including:
- A chance to join an engaging team of brilliant people with in-depth expertise and industry experience
- Modern office locations in Egersund Forum
- Opportunity for professional growth and development
- Competitive salary and benefits package
- Fun social arrangements and great office facilities in Egersund Forum
Are you the person we are looking for? Send your resume and a cover letter highlighting why you're the perfect fit for this role through our recruitment portal. Let your passion for Customer Service shine through!
Relevant candidates will be contacted, and we hold interviews on an ongoing basis.
We look forward hearing from you. Please reach out to us if you have any questions about the role!
Om arbeidsgiveren
NAVTOR is a leading force within maritime technology, providing innovative e-Navigation and performance solutions for the maritime sector. Through the application of cutting-edge digital technology, NAVTOR’s team makes life easier for navigators, while enhancing safety, transparency and efficiency for shipowners, ship managers and operators.
In 2012 NAVTOR released the world’s first type approved Pay As You Sail ENC service, and followed in 2014 with the launch of NavStation, the world’s first digital chart table. Headquartered in Egersund, Norway, NAVTOR has grown quickly and established a network of subsidiaries and distributors worldwide, spanning Norway, Sweden, Denmark, Germany, Greece, Poland, Singapore, Japan, the United States, India and the United Kingdom.
e-Navigation and Performance made easy
- Sektor: Privat
- Sted: Elganeveien 1, 4371 Egersund
- Bransje: Maritim og offshore, IT - programvare
- Stillingsfunksjon: IT drift og vedlikehold / IT-support, Kundeservice, Logistikk og lager / Post- og budtjenester
- Arbeidsspråk: Engelsk
Nøkkelord
Customer Service, Shipping specialist
- FINN-kode 358528161
- Sist endret