Digital Manager
Burger King Burger King
- Frist 31.08.2024
- Ansettelsesform Fast
Digital Manager
Burger King Norway is a leading name in the QSR industry, known for our commitment to quality and customer service. As we continue to grow and innovate, our Marketing team plays a crucial role in ensuring our restaurants are the most loved burger chain.
Awesome! But what will my new role be?
About the role
Burger King Norway is looking for a dynamic and experienced Digital Manager to take ownership for our digital customer experiences for our restaurants in Norway. This role reports directly to the Norwegian Head of Marketing and functionally to the Scandinavian Digital Lead. The role is instrumental in transforming our restaurant experience to one that is more modern and in line with the service expectations of todays restaurant customer wherever they wish to engage us while ensuring we manage these growing channels effectively for profitable growth for now and for the future.
Responsibilities
Home Delivery Campaigns and Menu Setup
- Develop and manage effective home delivery marketing campaigns with local aggregators to drive sales and customer engagement. This includes budget management.
- Ensure accurate and appealing menu setup for home delivery platforms, keeping in mind customer preferences.
Onboarding New Home Delivery Stores
- Oversee the seamless onboarding process for new home delivery stores, ensuring they are fully integrated into digital systems.
- Train and support store managers and staff on digital tools and processes to optimize delivery performance.
Product Launches and Menu Adjustments
- Coordinate and execute all digital aspects of product launches and menu changes across all channels (e.g. Website, Ordering Platform, Home Delivery)
- Collaborate with marketing, and IT teams to ensure timely and successful implementation of new products and menu updates.
Rollout of Digital Initiatives in Restaurants
- Lead the deployment of digital initiatives within restaurants, such as self-order kiosks, and mobile ordering.
- Monitor and analyse the performance of digital tools in restaurants, providing insights and recommendations for improvements.
CRM Communications
- Manage customer relationship management (CRM) communications to enhance customer loyalty and retention.
- Develop and implement targeted CRM campaigns to promote new products, offers, and personalised experiences.
Stakeholder Management
- Establish and maintain strong relationships with key stakeholders, including franchisees, vendors, and internal teams.
- Communicate digital strategies and performance metrics to stakeholders, ensuring alignment and support for digital initiatives.
Requirements
- Bachelors degree in marketing, Business, Digital Studies, Computer Science, or a related field.
- 4+ years of experience in digital marketing, preferably in the QSR, FMCG, or retail industry.
- Demonstrated understanding of the Norwegian market.
- Exceptional communication, negotiation, and interpersonal skills.
- Fluent in English and Norwegian.
- Proficient in Microsoft Office and marketing software.
What we offer
- Great career opportunity in a solid international organisation with growth ambitions.
- Opportunity to develop your tasks and shape your area of expertise.
- Competitive salary and benefits.
- Flexible work environment + office in Oslo.
- Discount at all our restaurants.
- Be part of the family who loves driving great guest experiences.
Om arbeidsgiveren
Det hele startet i Miami, hvor David Egderton og James McLamore hadde en helt enkel visjon å servere god, prisvennlig mat av høy kvalitet. Den første restauranten åpnet sine dører i 1954, og den ikoniske Whopper ble servert for første gang i 1957. Whopper ble raskt en folkekjær favoritt, og fortsatte sin reise over stadig nye kontinenter. Burger King har i dag 18.000 restauranter over hele verden, som serverer 2 milliarder Whoppere i året fremdeles med den samme visjonen fra 1954.
- Sektor: Offentlig
- Sted: Lilleakerveien 8, 0283 Oslo
- Bransje: Restaurant, mat og uteliv
- Stillingsfunksjon: Markedsfører
- FINN-kode 362448503
- Sist endret