We are looking for Supplier Warranty Engineer

Wärtsilä is a world leader in marine technology and leading the industry's transformation towards a decarbonised and sustainable future. With the world’s widest portfolio and service network, we – Wärtsilians - deliver efficient, safe and sustainable integrated products and solutions to enhance the business of our customers. The opportunities presented through digitalisation and new technologies are offering a new era of shipping. Did you know that shipping is the world’s most efficient mode of transportation and that approximately 80% of world trade is carried by sea?

We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. Are you ready to jump onboard?

We are now looking for a Supplier Warranty Engineer to join our Exhaust Treatment business.

This is a permanent position with the location in Moss, Norway. 

What you will be doing 

You’ll be working in a global E2E business, where the main products are Scrubbers and Onboard Carbon Capture and Storage.

As a Supplier Warranty Engineer, your work will focus on these responsibilities

• Create, follow up, negotiate and settle claims towards suppliers.
• Coordinate replacement and return of equipment deliveries.
• Minimise warranty and failure costs for Wärtsilä and customers.
• Create and follow up of warranty related purchase orders, coordinate inbound deliveries, and handle goods receipt and invoices according to Supply Management policy/strategy.
• Establish a good relationship with our supply base through daily business.
• Support customer warranty team in any Supply Management related matters.
• Establishment and reporting of reclaiming plan/progress.
• Escalate trends towards internal stakeholders and take part in product improvement cases. 
• Participate in the development of processes and tools within your own area of work.

To be successful in this role, we expect you to have: 

• Education within relevant fields connected to the Marine industry on BSc level or similar. 
• Fluent in English and at least one Scandinavian language such as Norwegian or Swedish.
• 3-5 years of experience in handling warranty related tasks.
• Marine industry technical knowledge is seen as an advantage.
• Experience in utilizing warranty terms from supplier contracts.
• Excellent communication and negotiation skills.
• Team player.
• Pro-active and used to take own initiatives and decisions. 
• Experience in SAP & Office IT Tools is seen as a benefit.

Why you and us? 

We at Wärtsilä believe in empowerment, ownership and taking responsibility of our work. We support each other’s growth and co-creation is the true basis of our innovation. We have courage to see opportunities and take initiative. 

We are authentic and honest, and we strongly believe in that by being your own true self you can accomplish so much more. We don’t always get it right the first time, and if mistakes are made, we make sure to learn and grow from them. We want everyone to voice their opinions freely. That is why we have built an environment that empowers you and everyone around you, and where you can feel safe and cared for. Are you eager to be part of this ambition? 

We have an amazing team and we are excited about our work and the impact it has on building sustainable societies. We are looking to find a colleague with this shared passion for smart technologies and a sustainable future. 

Contact & next steps 

We hope to hear from you soon, by submitting your application through our careers portal. We aim to keep you updated on the process throughout. 

For further questions please reach out to Christoffer Hjerpe, Project Purchasing Manager (+358 50 434 4394) with any questions related to this position (only for questions from direct job applicants, applications through email will not be recorded or responded to). 

Welcome to join us in shaping the decarbonisation of marine and energy!

Last application date: 25/08/2024 

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.