Are you our next IT Coordinator?

Ready for Your Next Challenge? Join an Exciting Project!

Are you a service-minded professional looking for your next opportunity? We’re searching for a consultant to step into a key role, acting as the bridge between users and technology. If you have experience with ServiceNow, a passion for solving problems, and enjoy empowering users with self-service tools, this project is for you.

Job Description

• Act as a point of contact between customer and company
• Register and follow up tasks and tickets in our ticket handling system
• Assist IM Manager with administrative and operational tasks
• Participate in internal meetings by request from IM Manager
• Participate in weekly standup meetings with Operations
• Ticket handling
• Assist users to apply for applications
• Teach users to use self service

Qualification Requirements

• Service minded
• Minimum 1 year of work experience (preferred from a HelpDesk/ServiceDesk)
• Knowledge and experience using ServiceNow as ticket handling system

Startup: as soon as possible. 
Duration: 6 months
 

About MDE

Since MDE Group was established in 2007, we have helped thousands of employees and companies connect. Today, MDE Group consists of 12 companies offering consulting, staffing, and recruitment services, accounting services, offshore personnel, and advisory services.

MDE Shift is our flagship for recruiting IT specialists and consultants. Our mission is to foster value creation by connecting skilled IT professionals with businesses, aligning expertise with specific needs and suitability.

We firmly believe that bringing the right people together sparks meaningful innovation and growth!