Curious about taking our team, our software, and your career, further? Join us as a Customer Engagement Coordinator

Our digital tools are the result of focusing purely on marine insurance needs – that's been Instech Solutions’ approach for 30 years. Our software solutions are used by some of the industry’s most respected names.

At Instech Solutions, we believe in building a great culture, in having a terrific team. When people are encouraged to be themselves, that’s when the magic happens! From UX to DevOps, we know that when diverse thinking combines, inspiration strikes.  

By bringing together outstanding talent and cutting-edge technology, Instech Solutions delivers exceptional solutions for its clients in the international marine and offshore energy insurance industries.

We now have a great opportunity for the right person to join our team as a Customer Engagement Coordinator. Working as part of our Customer Engagement Group, which is an integrated part of our software development and quality assurance, the successful candidate will help ensure that we always have the customer’s best interests in mind.

Join us in this role and you will bring your insights and experience to the borderline between end users and development teams. You will work directly with our customers with such tasks as day-to-day support, running seminars, webinars, training sessions, as well as contributing to the sales process, and building up the future of customer support and QA as we develop new products.Your insights regarding our customers will be invaluable when it comes to creating new software, given the understanding of users’ needs and expectations you will accumulate in this role.

Who we’re afterFirst and foremost, we’re after someone who has a real desire to learn, combined with a strong service-minded approach.

Ideally you have worked with our insurance system INS+, or have experience from other types of policy administration or accounting systems.

Alternatively, you have worked with quality assurance, support, and training for other types of software applications.

Curious? Send us your application and we could soon be taking a chat!

Join Instech Solutions and you’ll enjoy working in an environment where everybody can thrive: a workplace where our differences are our greatest strength. This is how game-changing ideas are born. We have an international roster of talent on the team, which means a lot of different perspectives but a lot of opportunities too. 

As an employer, we know that achieving a great work/life balance is especially important. This ultimately finds its way to our customers in the form of bold solutions born of loyalty, insight and unhampered creativity.  

Apply now and you could join us at our ‘software home’.