Service Operations Officer (Summer Trainee)

Job ID: 27890

Would you like to join one of the very vital functions of the bank that enables us to open doors for our customers every day? This could be something for you who are an active person and feel comfortable working in a hectic environment where change is always present and every day is different. We are now looking for a Service Operations Officer to be part of a team where all the payment flows running through the bank are seen from the helicopter perspective: it doesn`t matter which system or department generates the liquidity flow, you`ll be on top of it.

At Nordea, we see that the world is changing fast - and we want to be one step ahead of the curve. That's why we're deeply committed to providing the financial solutions of tomorrow to our customers. We're creating an agile environment where we experiment and grow together - and we need your ideas and unique background. With us, you'll be in good company with a chance to make your mark on something bigger.

About our team

Welcome to the Clearing team. We add value by providing Nordea`s Treasury with an accurate picture of Nordea`s liquidity. Efficient liquidity handling enables Nordea to give our customers better prices and competitive cut-off times. As a Service Operations Officer you'll play a valuable role in forecasting the end-of-day balances. Clearing also participates actively in many group-level projects related to payment infrastructure changes as well as in external market infrastructure working groups.

Collaboration. Ownership. Passion. Courage. These are the values that guide us in how we work and how we make decisions - and that we imagine you share with us.

What you'll be doing

Main responsibilities in this role:

• Monitor and manage the incoming/outgoing liquidity flows, often running against the time
• Forecast and calculate Nordea`s liquidity NOK currency for Treasury and thus ensuring optimal liquidity usage
• Keep an eye on the balances in different clearing systems and funding the accounts when necessary. Often decisions need to be made quickly in cooperation with several stakeholders
• Maintain active dialogue with various stakeholders from CRUs to PRUs and back-offices as well as to other financial institutions

The position is a full-time, fixed-term assignment between April/May and September of 2025 with a possibility for an extension as a part-time employee alongside of studies.
You'll join a team of competent and courageous people who truly show ownership by running the extra mile every day and enjoying working together. The role is based at our Nordea Huset office, Oslo.

Who you are

To succeed in this role, we believe that you are:

• Accurate and alert, persistent but flexible, and ready to take strong ownership
• Prepared to work in hectic environment independently when needed
• Equipped to work with both internal and external stakeholders where excellent communication skills and proactivity are seen as a big advantage

Your experience and background:

• On-going or completed university studies in the fields of accounting, finance, business administration or equivalent
• Fluent in English and Norwegian, both spoken and written (professional level). Our main working language is English but the role includes tasks where fluent Norwegian language skill is also required
• Ability to work in morning and evening shifts
• Good references from your previous employment(s)

What we offer

People come here when they want to get somewhere. For some, it's to take their career to the next level. For others, it's to break new ground within their area of expertise - in other words, with us, you will always move forward.

A culture that fosters performance and growth in one of the largest Nordic banks, offering various opportunities to evolve, develop and learn from brilliant colleagues with diverse backgrounds in a vibrant working environment.

Hybrid working model - we believe in the value of bringing people together and at the same time we embrace the freedom of flexibility.

Diversity and inclusion are a natural part of our daily work. We know that an inclusive workplace is a sustainable one. We genuinely believe that our diverse backgrounds, experiences, characteristics and traits make us stronger together. Every day we strive to find new ways to improve diversity and inclusion within our community e.g. we have signed the European Diversity Charters in the countries where we operate to show our commitment and engage with others to continue learning and improving.

If this sounds like you, get in touch!

Next steps

Submit your application no later than 19/01/2025.

At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.

Please be aware that any applications or CVs coming through LinkedIn, email or direct messages will not be accepted or considered.

We enable dreams and aspirations for a greater good.

We build relationships. We add a personal touch to everything we do - when advising our customers, collaborating with colleagues, and meeting our potential candidates.

We learn and develop. We take pride in being experts and thinking ahead. We use our expertise to meet our customers' needs, from the simplest to the most complex. We bring a growth mindset to our work that enables us to focus on a broader perspective in our daily challenges.

We lead change. We are responsible and aware of the impact of our decisions, both for our customers and for our local and global communities. Mindful of our responsibility towards current and future generations, we have made sustainability an integrated part of our business strategy.

We are Nordea. We have a 200-year history of supporting and growing the Nordic economies and our values are deeply rooted in these open, progressive and collaborative societies. As one of the biggest employers in the Nordics, Poland and Estonia, you have excellent opportunities to evolve, develop and move forward with us.