Performance Officer (PMO), Leonardo Helicopters - Norway Branch

Leonardo Helicopters have a Support and Training Contract with the Norwegian Ministry of Justice and Public Security for the new AW101 Norwegian All Weather Search and Rescue Helicopter (NAWSARH). As part of this program, we have established a multi-discipline in-country liaison team.

Headed up by the Key Account Manager (KAM), the in-country liaison team shall be responsible for the coordination and delivery of all elements for the term of the Contract to ensure Search and Rescue (SAR) Helicopter availability.

The Performance Officer (PMO) will be part of the in-country liaison team. The PMO shall report to the KAM and be responsible for the continuous monitoring and reporting of all matters pertaining to the Contract performance levels including any risks to maintaining these and opportunities for improvement.

The main objectives of the PMO shall be:

· Comprehensive knowledge of the NAWSARH performance requirements

· Compilation and provision of KPI reports and presentations for meetings with the

customer.

Key responsibility areas:

· KPI reports and meeting presentations are published in a timely manner, detailing the

achieved performance for each KPI, among which aircraft availability is the major KPI

· An understanding exists among the NAWSARH in-country liaison team and the

supporting staff in relation to the KPIs and the potential consequences of failure

· Liaison with our commercial department and the customer on all matters pertaining to

the performance levels and calculations

· Adequate description and understanding of the root cause of any KPI deviation

· Implementation of containment and corrective actions as required to restore KPI

compliance

· Additional Business support for meeting co-ordination.

Qualifications:

Minimum 5 years of relevant working experience of which at least 2 years of aircraft

maintenance/operations experience

· Strong analytical skills and ICT skills

· Remain flexible and responsive to short notice customer requirements

· Be self-motivated and work on own initiative, but also be able to work within larger

teams

· Good communication skills

· Flexibility to deal with changing priorities

· Integrity and professional approach

· Excellent Norwegian and English reading, writing and listening skills, with astute

business and commercial awareness.

Training:

The successful candidate will be expected to undergo a period of training in UK and

on the job experience in Sola, Norway.

Application:

· Please note that applications will only be accepted if you are eligible to live and work in Norway

· This role will require the successful candidate to hold full Norwegian Security

Clearance.