Response and Support Center Operator

Organisasjon

Location: Stavanger 
Duration: 31.03.2025-31.03.2026
Option Period: 2 x 6 months

Arbeidsoppgaver

RSC is a 24/7 operational hub in Company with the following main responsibilities:

• Main point of contact for notification of emergency situations
• Acting on all reports of serious incidents and situations requiring emergency response support, ensuring further notification in accordance with established plans.
• Providing remote support to employees during business travel, following-up Journey Management Plans (JMP) and Travel Communication Plans
• Conducting real-time threat monitoring from open sources and initiating actions as needed

As an Operator within the Response and Support Centre, your primary tasks include:

• Receive and act on reports of serious incidents, including further notification and mobilization of company's emergency response organization.
• Collect, analyze, and disseminate data from open-source information systems to support stakeholders understand and mitigate threats and risks.
• Transform collected data into written and actionable reports.
• Maintain situational awareness of the global threat landscape and proactively inform stakeholders in a timely manner about identified threats.
• Stay updated and seek information on evolving threat picture.
• Support POB count during incidents and business travel in high threat countries
• Collaborate with company's emergency organization by monitoring, responding and executing tasks in corporate crisis management tool. Conduct notification and mass communication to employees in case of serious incidents
• Notify and collaborate with Petroleum Industry Security Alert System (PISAS) when required
• The position implies 24/7 shift work - including weekend, evening and night shift.

Ønskede kvalifikasjoner

• Degree level education preferred
• preferably in risk management or a security related discipline
• Experience from relevant positions within operations, security, emergency response, and/or military (OSINT)
• Have good understanding of security and emergency preparedness.
• Adequate IT and digital skills. Prior knowledge of CIM (Crisis Management tool) is considered an advantage
• Fluency in Norwegian and English, written and oral, is essential
• Knowledge of Company's national and international role and presence is considered an advantage
• Know Company's values and have high ethical standard.
• Team player, however able to operate individually.
• Problem solving skills and creativity.
• Ability to handle stress in demanding emergency situations.
• Proactive and pragmatic; strong analytic, problem solving and communication skills

Vi kan tilby

Dovre Group is an equal opportunity employer. We encourage applications from anyone meeting the requirements for this position.

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