Join us to shape the future of digital solutions in the maritime industry

We are seeking a Service Engineer to join our team at Kongsberg Maritime in Trondheim. In this role you will be responsible for the service and support of digital applications within KONGSBERGs Sensing Solutions product range.

Kongsberg Maritime delivers a wide range of digital solutions, including proprietary systems such as K-IMS, K-CMS, K-GSN, and K-Gauge Connect. Your primary focus will be on supporting and developing applications for our product lines, with emphasis on cloud-based solutions and cyber security. As part of the Global Customer Support team you will provide technical support for customers and collaborate closely with colleagues across Norway and around the world. In addition, you will work closely with our product, R&D, and project departments.

Key accountabilities

• Design, testing and configuration of digital solutions within Sensing Solutions product range
• Remote configuration and service of systems, ensuring seamless data flow ranging from sensor to cloud
• Support product and project departments with relevant know-how during product development and system deliveries
• Technical support to global colleagues and customers, including occasional global travels for attending vessels either in yards or during sailing

Qualifications and experience

• Relevant technical background, typically bachelors degree in IT, Network/Cyber Security, electronics, instrumentation, automation or similar. Relevant experience, knowledge and interests will compensate for lack of formal education
• Knowledge of signal processing, data transmission, serial lines, networks, routers and databases (e.g. MS SQL, Postgres, OSIsoft PI)
• Field experience from maritime and/or offshore oil & gas installations will be an advantage
• Good oral and written communication skills in English and Norwegian/Scandinavian
• Highly motivated for worldwide support activities (some travelling is required)

This employment may require security clearance by the Norwegian National Security Authority, clearance through Civil Aviation Authority or a background check.

About you

• Act on your own initiative, make things happen, and accept responsibility for the results.
• Enjoy meeting new people from different cultures and sharing your knowledge.
• Organized in your work and structured in your approach to new problems.

• Solution-oriented approach to challenges.
• Appreciate a dynamic and fast-paced working environment, with new challenges that require creative solutions on the go.

We offer an excellent opportunity to be a part of the KONGSBERG family. With us, you will get a competitive salary and benefit packages with good development opportunities in a well renowned international environment. We have flexible working hours and holiday arrangements in addition to a good pension and insurance scheme. With KONGSBERG, you will have an inspiring and safe work environment and the possibility to work with sustainable and exciting solutions for the future.

Work location
Trondheim, with occasional worldwide travels. We are located at the Kongsberg building at Grilstad Marina, where we as part of the Automation and Control division have a complete operation consisting of Manufacturing and Warehouse, Project, Product, R&D, and Customer Support. In total, we are approx. 170 employees here at Kongsberg Maritime Grilstad.

To read some examples of our digital solutions, please visit our website:
https://www.kongsberg.com/maritime/products/information-management-system/k_ims_applications/k-ims/
https://www.kongsberg.com/maritime/products/information-management-system/k_ims_applications/kongsberg-remote-services/
https://www.kongsberg.com/maritime/products/engines-engine-room-and-automation-systems/condition-monitoring/

Point of contact
Mona Wilhelmsen, Team Manager, +47 943 94 778

KONGSBERG is a leading global technology group. Throughout our proud two-hundred-year history, we have continuously advanced, applying innovative solutions to the needs of our customers, partners and society at large. We believe in tackling challenging problems and delivering extreme performance for extreme conditions.  We do that through excellent products and services developed to deliver the greatest benefits to our customers. We are determined in our work to mature and improve our ability to utilize our diversity and culture of differences to create positive business results.

Protechting people and planet