Global Operations Manager

An exciting opportunity has arisen as Global Operations Manager for Operational Excellence in the Global Customer Support (GCS) division, reporting to Vice President of Digitalization and Operational Excellence. As a Global Operations Manager, you become part of a team that will drive and steer towards business improvement and optimalisation through digital technology. Your role will be pivotal in supporting the organization to continuously improve and achieve efficiency as we move forward in the digital journey.  
 

Lead with innovation and impact. Protechting People and Planet drives us forward. 
 

What you will be doing 

• Conduct thorough research to understand current digital trends and emerging technologies that can be leveraged to create new opportunities for the company 
• Recruit and onboard a diverse team of skilled professionals with expertise in digital technologies and innovation to drive the department's initiatives 
• Create a clear and compelling identity and vision for the new department, aligning it with the company's overall goals and objectives to ensure it contributes to the broader mission 
• Encourage a culture that promotes creativity, experimentation, and continuous learning, enabling the team to explore and implement innovative digital solutions. 
• Work closely with other departments such as IT, marketing, and customer service to ensure seamless integration of digital initiatives and maximize their impact. 
• Establish key performance indicators (KPIs) to track the success of digital initiatives and continuously analyze data to optimize processes and outcomes. 

We think you should have 

• Bachelor degree in relevant areas, experience can compensate for formal education 
• Demonstrated ability to recruit, develop, and manage high-performing teams, fostering a collaborative and innovative work environment. 
• Solid knowledge of digital technologies, including software development, data analytics, artificial intelligence, and cloud computing, to effectively guide the department's projects 
• Ability to communicate complex digital concepts clearly and effectively to stakeholders at all levels, and to work seamlessly with other departments to drive cross-functional initiatives. 
• Maritime experience is an advantage 
• Fluent in English, oral and written. Fluent in Norwegian, oral, and written is an advantage. 

At KONGSBERG, we believe that diversity fuels innovation. We encourage you to apply, even if you do not meet every requirement.  Your unique perspective is valuable to us. Your skills, attitude and perspective could be exactly what we are looking for! 
 

This employment may require security clearance by the Norwegian National Security Authority, clearance through Civil Aviation Authority or a background check. Please note that this might affect the offer process or employment. 
 

You are able to 

• act on own initiative, make things happen and accepts responsibility for the results 
• identify commercial opportunities and you have a strong positive impact on business growth and profitability 
• make an impact, convince and persuade others and promote plans and ideas successfully 
• provide your team with a clear direction, inspire and coordinate others and keep them focused on objectives 

Why join us 

• An exciting and important position working for the world-leading supplier of maritime solutions 
• Be part of a diverse team spread across several countries, embracing collaboration and cultural diversity. 
• Professional and personal development and career opportunities including access to training programs and mentorship opportunities for continuous learning and career advancement. 
• Take part in the green shift for the ocean space and work with sustainable and exciting solutions for the future. 

At KONGSBERG, "Protechting People and Planet" drives solutions, and diverse teams inspire innovation. 
 

Where you will be working 
Kongsberg or other relevant Kongsberg Maritime locations Norway, Poland, Spain 
 

Interested in knowing more? Contact 
Jørn Rudi Killie Bjerkan, Vice President Digitalization & Operational Excellence. +4732285110 
 

Our Global Customer Support division is responsible for Kongsberg Maritimes services, upgrades and support in the aftermarket. Our 3000 employees are present in 35 different countries around the world. During the operational lifetime of more than 30.000 installations, we ensure cost-efficient delivery of services, upgrades and spare parts to secure availability and predictability to our customers.