Aon Graduate Programme - Associate Client Service Advisor

Aon Graduate Programme 2025 – Associate Client Service Advisor - Commercial Risk

Have you completed your third level degree or are you on track to achieve it? Are you curious about business or do you want to know how a particular business makes its money, what challenges it faces and how it overcomes these challenges? Would you enjoy a dynamic and diverse role providing exposure to a broad range of different industries? If so, this might be the role for you! 

This is a permanent, full-time hybrid role with the flexibility to work both virtually and from our Oslo office.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

Aon Graduate Programme

As an Aon Graduate, you will be enrolled onto our Aon Graduate Programme when you join. This programme has been designed to identify and support the development of key future talent. As such, we are looking for individuals who demonstrate genuine interest, drive and potential to build a lasting career at Aon.

The Graduate Programme will commence end of Summer 2025 (September).

About Aon Client Service team in Norway

We are 11 Client Service Advisors based in Oslo, Bergen, Trondheim and Ålesund. The team has great client focus, high commitment, responsibility, and openness in the work environment.

The Client Service Advisors main task and role is to manage our existing clients with daily service and act as the clients’ first point of contact.

The Team is working within two business segments, Corporate and Multinational, handling Norwegian clients as well as Norwegian clients with international representation.

What the day will look like

As an Associate Client Service Advisor, you will be working as part of the wider Client Service team to contribute to delivering high quality client services.

Main tasks will include:

• Managing our existing portfolio alongside the customer team
• Supporting account managers and brokers in their daily tasks
• Recording and updating correspondence and data in our internal systems
• Assisting with tender and renewal processes
• Updating customer information materials (insurance manuals)
• Responding to customer inquiries
• Communicating with insurers regarding insurance documents, billing, etc.

Some more detailed tasks for the role:

• Contact: Contact with Aon's customer team, network, insurance companies, and other parties involved in the customer relationship.
• International coordination: Coordinate global insurance programs, which means ongoing contact with the Aon network and insurance companies.
• Meetings, customers, and insurance companies: Preparation, such as creating presentation materials and decision documentation and active participation in meetings.
• Renewal/procurement: Information gathering, preparation of documentation, evaluation, and coordination within and with the customer team.
• Ongoing service: Manage and quality assure insurance documents and other customer documentation.

How this opportunity is different

In this role you will be exposed to various facets of the Commercial Risk business where you will work closely with colleagues in many other roles and handling clients in different industries. You will get a good insight into several insurance areas.

In addition to a competitive salary, you will benefit from:

• Access to an attractive range of benefits
• Participation in the Aon Graduate Programme
• Career opportunities
• Flexible work hours and hybrid working arrangement
• Opportunity to work with passionate, motivated colleagues who will support your career growth
• Global-facing role, with opportunity to work and network with colleagues locally as well as globally

Skills and experience that will lead to success

• Bachelor's degree (minimum)
• Proficiency in English and Norwegian, both written and spoken
• Good understanding of user technology applications and systems
• Quickly understands and resolves the issues you are faced with
• Has strong communication skills, and communicates in a clear, precise, and structured manner
• Has the ability to build and maintain good and effective relationships with customers and colleagues
• Is systematic, disciplined, thorough, and organized
• Works well with others and is service-oriented towards both colleagues and customers

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on ReasonableAdjustments@Aon.com

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.