Workforce Planner - Travel Care
Viking
- Frist Snarest
- Ansettelsesform Fast
Turnusplanlegger i Spania?
Vårt kontor i Spania har medarbeidere med nordisk bakgrunn, men engelsk er arbeidsspråket.
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The role is responsible for calculating the workload and preparing adequate shift plans (rotations) for the Viking Travel Care, to ensure optimal staffing at all times, for our 24/7 365 operation.
Especially long-term planning, but also execute on short term changes in the shifts, e.g. due to illness, holidays and other.
Depending on the qualifications of the candidate, the role might be combined to include data analysis and/or Learning & Development tasks.
Responsibilities
Assess staffing need per day and per hour, taking into consideration seasonality and other factors that affect high or low workloads, and using this data to create shift planning.
Prepare shift plans in line with collective agreement, local laws and regulations, budgets and requirements.
Identify and optimize staffing plans, suggest improvements or alternatives.
Register and update shifts in the shift planning system.
Reporting on current and future staffing situation and need.
Additional administrative tasks related to workforce management, planning, staffing, emergency preparedness and similar.
Additional projects and tasks when needed.
Qualifications
Experience as a workforce manager or shift planner, preferably from a larger company with seasonal fluctuations.
Relevant higher education, e.g. in economics/administration or similar. Relevant experience can compensate for lack of formal education.
Good knowledge of relevant applicable legislation or ready to acquire this competence.
Good written and oral presentation skills in English, preferably also in Spanish.
Additional Nordic languages would be a plus.
Experienced user of IT systems and digital tools, experience with planning tools.
Analytical mindset and good with numbers and excel-sheets.
A team player with good collaboration skills.
Service-minded and flexible.
Proactive and structured, with high quality focus.
Independent and self-driven.
Employment type
Fulltime, office hours Monday to Friday.
Workplace
Our offices in Spain, Torrevieja or Fuengirola.
Om arbeidsgiveren
Viking Assistance Group er en ledende aktør innen veihjelp og forsikring. Viking har kontorer i Oslo, Stockholm, København, Helsinki, Torrevieja og Fuengirola i Spania, og vi betjener våre kunder gjennom et omfattende landsdekkende nettverk av heleide og franchisestasjoner i Norge, Sverige, Danmark og Finland.
Konsernet sysselsetter direkte ca. 200 personer og holder ytterligere 3000 personer aktive i vårt franchisenettverk. Viking er den foretrukne partneren til de fleste bilprodusenter, flere forsikringsselskaper og flere utenlandske partnere. I tillegg til veihjelp, tilbyr vi ytterligere kjøretøyrelaterte tjenester, 24-timers nød- og kundesupport Call Center-tjenester, samt medisinsk hjelp til utenlandske turister, samt innenlandske turister som reiser utenlands.
- Sektor: Privat
- Sted: C. de Pedro Lorca, 19, 03181 Torrevieja, Alicante, Spain, 03181
- Bransje: Bank, finans og forsikring, Helse og omsorg, Reise og turisme
- Stillingsfunksjon: Planlegger
- Arbeidsspråk: Engelsk
Nøkkelord
turnusplanlegging, vaktplanlegging, personalplanlegging, ressursplanlegging, dataanalyse
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Annonseinformasjon
- FINN-kode 401290300
- Sist endret