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Marine Academy Training Manager - Marine Service
ABB AS
- Frist 1.8.2024
- Ansettelsesform Fast
Marine Academy Training Manager - Marine Service
At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.
Your role and responsibilities
ABB Marine & Ports in Norway develop and deliver solutions for marine power, propulsion and automation systems. We are responsible for deliveries of electric propulsion, power and automation systems to various vessels within Aqua Culture, Oil and Gas, Passenger transportation, Windmill installation, Offshore construction and Navy. Electrical propulsion, data-driven decision support and integrated solutions for ship and shore from ABB are paving the way to a zero-emission marine industry, providing greater efficiency and reliability to shipowners, and preparing vessels to meet the demands of tomorrow. ABB Marine & Ports Service works with customers to ensure that our products and systems provide maximum performance. Our Service teams solve a wide variety of key industrial challenges. We increase productivity and reliability, lengthen product life span and improve safety. Critically, we also reduce costs, energy consumption and emissions.
ABB Marine Services in Norway is expanding the team with a new position in building up Marine Academy in Norway. We are looking for a motivated professional to build up and provide training on solutions for electrical systems and take care of our global customers internal and external.
As a Marine Academy Training Manager your main responsibilities are
Admin
- Budget Responsible for local Marine Academy business
- Follow up training portfolio together with Local and Global team and ensure we have correct training for our customers.
- Responsible for Marine academy in Fornebu
- Training Program Development
- Design and develop comprehensive training programs and materials for customers.
- Customize training programs to meet the specific needs of different customer segments.
Training Delivery
- Conduct live training sessions, webinars, and workshops.
- Create and deliver e-learning courses and video tutorials.
- Provide on-site training if required.
Customer Support
- Assist customers with questions and issues related to the application.
- Develop a deep understanding of customer needs and usage patterns.
- Gather and act on customer feedback to improve training materials.
Collaboration
- Work closely with product development, sales, and customer support teams.
- Ensure training materials are updated with new features and changes in the application.
Metrics and Reporting
- Track and report on training effectiveness and customer satisfaction.
- Use metrics to continuously improve training programs.
Documentation
- Maintain training materials, quick reference guides, and other documentation.
- Ensure all training materials are clear, concise, and accessible.
Qualifications for the role
- We are looking for people who wants to help us build the future of Marine academy. You may have a Bachelor- or master’s degree in engineering. Previous experience in the Marine business (i.e. training experience, technical experience, on site experience, ship management, service, key accounting) would be considered an asset.
- Your attitude is as important for us as your qualifications. You are social and committed and enjoy building relations both within your company as outside. As a Marine academy Training Manager, you are interested in ABB technologies, passionate of ABB mission and strategy and you truly care about your customers’ success. You enjoy working both in a team as well as perform your tasks independently.
- As Marine academy Training Manager you will act as focal point for your customers and we therefore believe that you enjoy customer contact, client handling and enjoy presenting our training for our customers. In your work, you will have the support of the experienced ABB Marine technical team which, together with you, will make sure that the best possible trainings is always provided to our customers.
- If you are able to find practical solutions for complex problems, and at same time are motivated and enthusiastic, we hope to hear from you.
- Fluent English is important to us, as well as cultural awareness and mutual respect - we have an international workplace and business with colleagues and customers with diverse background and nationality. The nature of the work implies that you must be prepared to participate in travel and activities also outside ABB ’s own offices.
More about us
What do we offer you?
In ABB Marine we take pride in building safe, environmentally friendly and reliable Marine electrical propulsion systems. We offer technical and personal challenges in a positive and innovative environment. Professional growth is as important to us that it is to you. You can expect an informal work relation between co-workers and managers and a lot of positive and engaged people that will welcome you to our ABB family. We also offer various company benefits such as flexible working hours, company cabins etc. and a strong safety culture as well as ethical rules and instructions.
The position is located at ABB Marine & Ports at Fornebu
We are looking forward to receiving your application letter and CV through the ABB job portal by 01.08.2024. We will assess applicants continuously.
Please note that in cooperation with Meditor Search we conduct a background screening on all candidates that receive an offer of employment in ABB Norway. This to ensure best quality in our recruitment process, according with ABBs company policy.
We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory
Om arbeidsgiveren
Nøkkelord
Leder, Training, Opplæring, Service, Marine
- FINN-kode 358663435
- Sist endret
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