Senior Collection Analyst
Santander Consumer Bank Nordics
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Do you enjoy working with data and understanding the story behind the numbers?
Do you enjoy working with data and understanding the story behind the numbers?
We are looking for a SeniorCollection Analyst to develop an important role as responsible of supporting, initiating activities and driving the overall performance of the Nordic Collections Business Unit.
As Senior Collection Analyst you will be responsible for providing data analysis, information and reports ensuring the active use of customer behaviors and vendor insights as a tool for improvement and optimization of Collection results and activities. Our analytics are aimed at enabling the optimal recovery strategy and results.
The Senior Collection Analyst is responsible for requested and needed improvements regarding data sources, data exchange, Collections analytical tools, systems, developments and implementation of the Collection projects and digital initiatives, always in an effective and collaborative communication between stakeholders (both internal and external).
Areas of responsibility:
Analytics
- Data extraction, data mining and model building covering all Collection processes
- Optimization of results through the data analysis and customer behaviors
- Drive and implement Collection strategies and Campaigns (all products & functions): results and benchmark analysis
- Responsible for data, reporting and analysis of all Collection phases
- Measuring providers activities (results, KPI’s, reporting, incentive and remuneration models)
- Implementation and delivery of Collections model info & overall reporting (monthly and daily)
- Drive digital and innovation initiatives
- Implement data transfer, onboarding and initiatives with external vendors
- Responsible of new data projects and tools
Bad Debt Sales
- Provide information and analysis in the BDS selection process
- Determine the composition of the BDS portfolio: optimization leveraging analytics to maximize returns
- Support sales and aftersales process
Qualifications and experience needed
- Master's degree (M.Sc.) in Economics, Mathematics, Statistics, Engineering, Physics or similar
- High level of proficiency in SAS, SQL or similar data programming and Excel
- Strong analytical and data skills
- Experience with Data Management and Data Mining
- Knowledge/experience in Risk or Collections analytics and processes
- Experience in Bad Debt Sales processes is valued
- Fluent in written and spoken English
Personal qualities desired
- Engaged, innovative and goal-oriented approach
- Problem solver, curious and proactive identifying opportunities
- Thrives in a dynamic and changing environment
- Team player with good interpersonal skills
Om arbeidsgiveren
We are a Nordic bank with more than 1,200 colleagues in Sweden, Norway, Denmark and Finland, and proud to be part of Banco Santander, one of the largest banks in the world with a solid history going back more than 160 years.
Our purpose is to help people and businesses prosper and we aim to be the best retail and commercial bank, earning the lasting loyalty of our people, customers, shareholders and communities - through simple, personal and fair banking.
In our organization we foster and value an engaged, challenging and passionate environment that provides opportunities for personal and professional growth. We operate in an ever changing environment, and believe the key to success is innovative involvement, a playful approach to active learning and continuous improvement in our daily work.
We are firmly committed to being a responsible bank in the way we operate, our culture, caring for our environment and giving back to society. Banco Santander is recognized as the most sustainable bank in the world following the publication of the Dow Jones Sustainability Index (DJSI) for 2019.
Read more about responsible banking on our global webpages.
Santander Consumer Bank is one of the largest Nordic banks providing loans and credits, credit cards, deposits and insurance to private customers.
To learn more about Santander in the Nordics, please visit our local webpages
https://www.santanderconsumer.no/
https://www.santanderconsumer.se/om-oss/
https://santanderconsumer.dk/om-os/
https://www.santanderconsumer.fi/
- Nettverk: LinkedIn
- Sektor: Privat
- Sted: Lysaker, Norway, 0283 Oslo
- Hjemmekontor: Delvis hjemmekontor
- Bransje: Bank, finans og forsikring
- Stillingsfunksjon: Analyse
- Arbeidsspråk: Engelsk
Nøkkelord
inkasso, collection, analytics
- FINN-kode 363310888
- Sist endret