Federal Benefits Claims Representative
U.S. Embassy Oslo
- Frist 25.9.2024
- Ansettelsesform Fast
- Årslønn 585 905 krSalary starts at a pay grade 7 which includes a paid promotion over the next two years' to a pay grade 9. Full-time 40hour work week position.
U.S. Embassy Oslo seeks Federal Benefits Claims Representative
Expert level of Federal Benefits Claims Representative responsible for developing and processing the full range of complex federal benefits related claims work requiring comprehensive investigations to determine initial and continuing benefits eligibility. This position starts at a pay grade 7 which will include a paid promotion over the next two years' to a pay grade 9. This is a full-time 40hour work week position . All applicants under consideration will be required to pass background and medical checks. Requires successful completion of 6-months' probationary period.
The employee prepares and submits complete and authoritative final adjudication packages to the Social Security Administration (SSA) for final action. The most extensive deferral benefits programs involves SSA benefits and services. The incumbent is also responsible for any claims work involving the benefit programs of the Department of Veteran Affairs, the Office of Personnel Management, the Railroad Retirement Boards, and the Department of Labor.
A. Claims Development and Processing
- Develops, analyzes and processes the wide spectrum of claims covering the full range of federal benefits, including a substantial number of the most complex claims involving the most difficult technical issues. Interviews applicants, advises inquirers of the type(s) of benefits for which they are eligible, including DOL Black Lung. Obtains requisite information and supporting documentation. Interprets applicable laws, regulations, policies and procedures. Assists applicants in securing evidence, and examines and evaluates presented evidence to evaluate its validity and acceptability in establishing entitlement to benefits. Provides expert analytical opinions in resolution of evidentiary discrepancies.
- Develops and prepares the full range of federal benefits claims to the point of final adjudication. This requires researching and documenting conclusions on all issues that could affect the type and amount of benefit entitlements. In the development of disability claims, safeguards the integrity of the disability process by selecting appropriate qualified medical sources, evaluating medical reports and re-contacting sources for clarification or additional information, and recommending consultative exams where appropriate. Schedules special consultative medical examinations, evaluates the amount billed for consultative examinations, and negotiates with physicians, clinics, and/or hospitals to obtain reasonable fees.
- Independently develops and thoroughly documents cases involving fraud and/or complex points of law. Conducts interviews and, if necessary, extensive off-site field investigations. Drafts detailed reports with authoritative recommendations for final adjudication by the appropriate federal agency.
- Advises potential claimants of the provision of the law regarding special complications such as reduced retirement benefits versus reduced disability/survivor benefits. Provides information to claimants regarding reconsideration and subsequent administrative appeals rights as defined under applicable law. Assists claimants in filing for reconsideration or an appeal. Prepares the case and routes it to the appropriate federal agency.
- Develops and resolves the most complex post entitlement issues resulting from suspension, resumption, continuation, or termination of payments, and re-entitlement in erroneous termination cases. Analyzes and evaluates bank records to resolve payment discrepancies. Works with local banks on complex cases to recall, reclaim, or interpret benefits that are not payable. If necessary, contacts the estate or relatives of deceased beneficiaries to reclaim such benefits.
- Responds to a variety of verbal and written inquiries that frequently involve complex and/or contentious issues. For example, explains alien taxation and alien non-payment provisions, computations such as the windfall elimination provision and a variety of benefits offsets such as the government pension offset, worker's compensation offset, and public disability offset.
- Conducts investigations involving the most difficult, sensitive, and complex disability claims and programs integrity work. Exercises a considerable degree of independence when conducting out of the office investigations through on-site visits and complicated inquiries. Develops claims from applicants who due to the nature of their disability are prevented from filling an in-person or tele-claim. Performs representative payee audits and overpayment collections. Verifies questionable vital statistics documents by comparison to official records. Writes detailed reports for submission to the appropriate agency on results of investigations. Establishes and maintains cooperative relationships with a wide range of working level contacts within the host country local communities.
B. Other Related Duties As Assigned
May be assigned special projects to improve federal benefits processes, the public's and the host country government's understanding of federal benefits programs, enhance the Federal Benefits Unit's ability to meet its objectives, etc.
May translate/interpret with various host government officials and contacts.
Requirements:
EXPERIENCE: A minimum of one year of work experience involving the application of complex regulatory material along with extensive public contact or other closely related experience is required.
LANGUAGE: Fluency in Speaking/Reading/Writing English and Norwegian (B2) is required. Must submit documentation.
EDUCATION: Completion of two years' of university study is required.
SKILLS AND ABILITIES: The ability to use tact and sound judgement in dealing with public is required. The ability to work independently is required. Sound writing and interviewing capabilities, and Level I keyboarding skills are required.
Required Documents:
In order to qualify, you MUST submit all the requested documents by the closing date of this announcement. If you fail to provide requested information, or the information you submit is insufficient to verify your eligibility, you will not be considered for this position.
- Resume requested in English (Upload in Other Document)
- Cover Letter in English (Upload in Other Document 2)
- Residency and/or Work Permit (including resident registration)
- University degree
- Passport copy
- English and Norwegian Scores *Must submit documentation for both languages*
- DD-214 - Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)
- SF-50 (if applicable)
- Copy of Orders/Assignment Notification or equivalent (if applicable)
EQUAL EMPLOYMENT OPPORTUNITY (EEO): The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.
- Sektor: Offentlig
- Sted: 0378 Oslo
- Hjemmekontor: Delvis hjemmekontor
- Bransje: Annet, Offentlig administrasjon
- Stillingsfunksjon: Analyse, Dokumentasjon, Saksbehandler
Nøkkelord
international, federal benefits, embassy
meta.heading
- FINN-kode 370035428
- Sist endret