Customer Support Specialist - temporary position

We are looking for a highly motivated, organized and service minded person for a temporary position in our Claims Support Team, Hull & P&I in Arendal. The team delivers high quality service to Gard’s claims handlers and our customers as part of Gard’s marine insurance activities worldwide.

The position will be available shortly and have a duration of up to one year.

YOUR PRIMARY FOCUS WILL BE

• Process and handle P&I Claims
• Claims payments and related transactions
• A continuous focus on improving our services and practices
• Responding to customer queries
• Other claims related tasks

SKILLS & REQUIREMENTS

• Bachelor’s degree in business administration or similar and/or relevant experience
• General accounting knowledge.
• A structured approach to work, with strong attention to detail
• Is ICT literate with a digital mindset and quick to learn systems and procedures
• Keen to build cross-functional competence and highly motivated to learn as well as share knowledge.
• Able to work under pressure, is proactive and self-driven
• Self-motivated and a team player with an improvement mindset
• Has strong communication skills and cultural awareness
• A good command of spoken and written English is required