Operations Assistant/Coordinator - Cruise ( Bergen and Oslo)

We are looking for a candidate interested in working in the tourism industry as Operations Assistants/Coordinator - Cruise for our offices in Bergen and Oslo. This is a position for long-term employment. ( Start date in February 2025) The candidate will work directly with the Operation Managers to develop and execute unique experiences of cruise guests visiting Norway.

The job consists of and is not limited to:

• Developing, planning and organizing experiences throughout all of Norway.
• Being the contact person and liaison between the clients, suppliers and groups of visitors.
• Travelling to Norwegian destinations to oversee operations.
• Assisting guests on arrival and following up on guest experiences.
• Invoicing clients for projects and checking and approving supplier invoices.

Personal Qualifications:

• Positive and service minded
• Structured and well organized
• Detail-oriented with attention to accuracy
• Pro-active & independent
• Resourceful
• Ability to multi-task and manage many ‘balls in the air’ at one time
• Ability to think clearly in stressful situations, make quick but appropriate decisions, and strategize
• Financial insight

Qualifications:

• A team player that is willing to assist other colleagues.
• Strong communication and problem-solving skills.
• Ability to work under tight timelines, prioritize tasks and respect deadlines.
• Proficiency with Microsoft Office, especially Excel.
• Good English skills, both written and oral. Norwegian is also a great advantage.
• Some geographical knowledge of the whole of Norway and/or have traveled extensively throughout Norway.
• Experience in the tourism industry. Experience in the cruise industry; particularly in Shore Excursions or as a Purser is a great advantage.
• Ability to travel, sometimes at short notice. 
• Must be flexible with working hours and be able to work evenings & weekends, and overtime when necessary. On occasion, it is needed to be available 24 hours a day. 
• Driver's license valid in Norway (Class B).

If you enjoy a fast-paced working environment offering challenging and invigorating opportunities, we hope to hear from you or receive your CV. Relevant applicants will be contacted within a reasonable amount of time.