CLAIMS EXECUTIVE – MARINE HULL CLAIMS

Join our Marine Hull Claims Service teams across our offices in Helsinki, Mariehamn, Oslo and Stockholm. This is a full-time position where you will be responsible for providing claims handling assistance to our assured shipowners and brokers which mainly, but not exclusively, operate from the Nordic countries.

The role involves managing a variety of hull and machinery, and loss of hire related lead claims, including machinery breakdowns, salvage operations, collisions, and groundings.

Alandia delivers swift and relevant first-class claims service experience to our customers. Maintaining our customer relationships is essential, alongside the capability to proactively manage claims, provide technical assistance both internally and externally as well as collaborate efficiently within a team to also offer trainings and presentations.

The successful candidate will work in close cooperation with the underwriting and loss prevention departments and will be supported by dedicated and knowledgeable colleagues. Alandia offers an engaging work environment where you can use and enhance your skills within an organization committed to long-term relationships with its customers and an ambitious growth strategy in the marine insurance sector.

Key Responsibilities

• Manage lead hull & machinery and loss of hire claims.
• Appoint and supervise surveyors, lawyers, and other third-party service providers.
• Analyze and review survey reports and other relevant documents.
• Assist and advise assureds on repair options.
• Maintain extensive contact with assureds and brokers.
• Advise assureds and brokers on all aspects of marine hull and loss of hire
• claims.
• Work collaboratively with our underwriters and loss prevention department and participate in related exercises and seminars. 

Candidate Profile:

• A background in nautical or marine engineering with seafaring experience is preferred.
• Prior experience in handling marine claims is required.
• Having a practical, solution-oriented approach is key to succeeding in this role.
• Proficiency in English and a Nordic language, both in writing and speaking, is essential.
• A strong motivation to learn and share knowledge.
• Understands the importance of building and maintaining strong professional relationships and has the skills to achieve this.

Who are we

At Alandia, our mission is to make a difference by managing risk, protecting value and creating opportunity. As an insurance company with a focus on Marine, Cargo and Boat insurance and with 85 years of experience, Alandia provides claims management and insurance products that support proactive customer behaviour, reduce customer suffering and use of resources.

Headquartered in the Åland islands and with offices in Helsinki, Stockholm and Oslo. Alandia employs approximately 120 professionals.

In 2022, Alandia had a total insured hull value of €29,9 billion. Alandia is a public limited insurance company with the rating A- with a stable outlook.

What you can expect from us

• Competitive salary and benefits package.
• Flexible working arrangements.
• Supportive team and open-minded culture.
• Continuous learning and career development opportunities.
• Exposure to brokers and clients in the marine insurance industry.
• Opportunity to travel internationally.

We look forward to your application at the latest 13.12.2024.

For any further enquiries, please feel free to contact:

Johan Henriksson, Head of Marine Claims,

johan.henriksson@alandia.com

+46 707870407