Warranty Coordinator

An exciting opportunity awaits you in the Warranty Department as a Warranty Coordinator! In this role, you will be a part of the Global Warranty Team managing the commercial aspects of warranty in the business. You will be responsible to ensure and validate warranty data are in place prior to commencement of warranty period.

Being part of a global team, you are expected to communicate closely with product, projects, and especially the service teams where Kongsberg Maritime has extensive service stations globally, to deliver timely solution-oriented response so as to meet customers forever challenging demands - from issues reported to issues resolved.

If you're ready to be part of this exciting journey, your adventure begins here!

Plan for progress. Protechting People and Planet is our roadmap.

Responsibilities

· Perform handover checks from project end phase to warranty phase

· Collaborate closely with colleagues including our other sister offices

· Register and assess warranty claims

· Manage warranty project accounts

· Prepare shipments and service attendances

· Establish claims towards vendors and track returns of defective parts

Qualifications and experience

· Bachelor of Business or other relevant degrees and skills

· Experience in AX and CRM is beneficial but not essential

· Proficient in Microsoft suites of applications eg Outlook, Teams, OneNote, Word, Excel

· Knowledge in governing documents residing in Business Management System

· Good communication skills in English in both written and spoken

At KONGSBERG, we believe that diversity fuels innovation. We encourage you to apply, even if you do not meet every requirement. Research shows that women and minority groups are less likely to apply to jobs unless they meet every single qualification. Your unique perspective is valuable to us. Your skills, attitude and perspective could be exactly what we are looking for!

This employment may require security clearance by the Norwegian National Security Authority, clearance through Civil Aviation Authority or a background check. Please note that this might affect the offer process or employment.

You are able to

· act on own initiative, make things happen and accept responsibility for the results

· build a useful network of contacts and relationships and utilize it to achieve set goals

· use a methodical and systematic approach, plan ahead, define clear priorities and allocate resources effectively

· create a stable and re-assuring work atmosphere and support and encourage the team.

· communicate in a clear, precise and structured way

· co-operate well with others, share knowledge, experience, information and support others in the pursuit of team goals

What we can offer

· An inspiring and safe work environment

· Professional development and career opportunities

· Competitive pay and benefits

· Social welfare club with social and recreational activities

Protechting People and Planet guides us, and diverse backgrounds ignite problem-solving

Work location: Kongsberg or Horten

Point of contact: Cynthia Bjornsrud, +4732285415, 

Kongsberg Maritime is a technology pioneer, enabling a more sustainable future for our oceans. Our zero-emission integrated technologies advance the maritime industry and solve our customers' toughest problems. With unmatched competence, domain knowledge, innovation, and market reach, we are the trusted maritime partner. Headquartered in Kongsberg, Norway, the company has manufacturing, sales and service facilities in 35 countries

KONGSBERG is a leading global technology group. Throughout our proud two hundred year history, we have continuously advanced, applying innovative solutions to the needs of our customers, partners and society at large. We believe diversity is our strength. By fostering an inclusive and diverse culture we nurture and ensure space for different perspectives and ideas. We are determined in our work to mature and improve our ability to utilize our diversity and culture of differences to create positive business results.

Protechting people and planet