Har du tidligere erfaring fra innsjekk eller gate? Vi søker Gate Agenter!

In this role, you will be working at Check-in and with Gate Management, previous experience within the area is highly preferred and recommened. Basic knowledge within passenger service is a must to be concidered for the gate Agent position. You will work with a variety of airlines and customers, and should be comfortable working in a dynamic environment.

Role Purpose

Safely and effectively complete turnaround of the flight, in accordance with policies and procedures. Perform task with a high services level to our customers and their passengers, responsible for gate- and airport equipment needed to complete tasks.

Special attention must me paid to safety and on time performance.

What you will be doing

To carry out all Ground Handling related activities as directed by the Company through its policies, procedures and training to facilitate the success of the operation in relations to training received, including the following:

• Perform check-in of passengers as per MA and Airlines' procedures, and in accordance with the agreed SLAs, and the relevant training received.
• Prepare the flight details prior to the opening of check-in as per airline requirements.
• Check passengers' tickets/confirmation together with relevant identification appropriate to flight, in accordance with the relevant training received.
• Check in hold baggage and follow procedures for hand baggage whilst complying to the relevant Triple AAA procedures as laid down by the Department of Transport, and in accordance with the relevant training received.
• Follow procedures for passengers with regards to the acceptance of Dangerous Goods in accordance to regulations laid down by the ICAO and IATA. 

What we are looking for

• Good knowledge of the English language, both written and spoken, and knowledge of at least one scandinavian language.
• Good Knowledge of use of computer as a tool, as well as all other communications tools
• To be able to work in a team, under pressure and sometimes under conflicting situations. 
• To be able to communicate with the staff from other departments in order to resolve problems during working hours and under pressure. 
• Previous experience as a check-in agent or gate agent is a necessity to be concidered for the 100% permanent positions as gate Agent
• You need to have lived within EU/EEA for the past 5 years and have a clean police record, this is necessary to get the background check approved through the Norwegian Civil Aviation Authority (Luftfartstilsynet).