If you have a keen eye for data analyses and a drive for continuous improvement, we would love to hear from you!

What you will do:

Enhance and refine robust, clear, and adaptable warranty and service processes globally.

Work closely with the rest of the warranty team and our engineers to coordinate on known issues, solutions, and product improvements.

With that, you will help Easee make a significant impact in the world and support our purpose: Effortless electrification for all ⚡

Utilize data analytics tools (Excel, Tableau, or similar) to track and analyse return trends, failure rates, and root causes.

Provide data-driven recommendations to improve product quality and reduce return rates.

Generate reports and dashboards that help stakeholders make informed decisions. Act as a superuser for Zendesk and ERP systems, providing support to subsidiaries when needed.

Your most important areas of ownership will be:

• Implementation of warranty and return system
• Organize data related to warranty and service
• Produce a real-time, data-driven status overview of warranty
• Reduce cost in relation to warranty and service

We believe that you are a good match if you have:

• Bachelor`s degree in IT, Engineering, or related field
• Analytical and detail-oriented, with a proactive approach to problem-solving
• Able to see improvement opportunities and take initiative
• A good understanding of supply chain and return logistics
• Strong familiarity with CRM, ERP systems and support tools
• Previous experience with project management and agile work methods is a bonus

Great minds do not think alike—and that is exactly why we want you on our team. We are building a workplace where diverse perspectives fuel innovation, and we would love to see more women bring their talent, creativity, and leadership into the mix. So, if you are thinking about applying—do it. We cannot wait to meet you!

Sounds exciting? What is in it for you:

• Collaborate across borders with a passionate team that loves both the products      and the Easee people spirit
• Work at one of the largest charge point manufacturer in the world
• Help build our ecosystem of chargers to make significant impact on the power grid
• Work for a company that creates a business culture that is inspirational and fun
• In addition to this, we also offer competitive salary and benefits packages