Customer Support Consultant - Temporary Opportunity

Our mission is to provideinnovative services critical to society, unlocking a cleaner, better and moreprofitable future. Working towards this goal, Volue has become a leadingtechnology supplier and enabler of the green transition, helping energy companiessimplify and optimize everyday operations.

Join ourexperienced team as a Customer Support Consultant! Help our customers solve issues,provide expert support, and create real value. Be part of a team that makes adifference every day!

What you will be doing to make the difference:

• Customer Support: Provide assistance to our customers in line with the applicable service agreements.
• Technical Problem-Solving: Engage in analysis, troubleshooting, and follow-up on technical issues to ensure smooth operations.
• Customer Satisfaction: Strive to maintain high levels of customer satisfaction through effective communication and support.
• Solution Testing: Participate in testing our solutions to ensure they meet the highest standards.

What you need to succeed:

• Education & Experience: Relevant education from college/university or equivalent experience.
• Technical Skills: Strong understanding of IT systems, including OS Windows and/or Linux.
• Customer Service: Proven experience in customer service with excellent communication skills.
• Language Proficiency: Fluent in English and a Norwegian language. Proficiency in additional languages such as Italian, Spanish, or German is a plus.
• Collaboration: Exceptional collaboration skills to work effectively within a team.
• Technical Knowledge: Familiarity with system configuration, integrations, data communication, and SQL queries.

As a person, you are engaged, solution-oriented, and curious about new technology. You thrive on customer interaction and are passionate about creating exceptional customer experiences. You are a team player who enjoys collaborating with colleagues and customers to create value and drive success. Your proactive approach and enthusiasm for innovation make you a perfect fit for our dynamic team.

Reasonsto join Volue team and what we offer:

• Large degree of influence in shaping & developing the role further
• Great colleagues in one of Europe’s most exciting green tech companies with innovative and international work environment
• Flexible working hours & competitive compensation package
• Duration of the role: immediate start, with the opportunity to continue through May 2026.

We are looking to hire for Volue office in Trondheim. We will review applications on ongoing basis.

In Volue, wecherish each employee’s competence, ideas and personality. Let your skills andtalent be a part of our team – and let us leave our mark on the worldtogether!

Company Culture

In Volue, we believe that inorder to be a successful company, we need to bring everyone to the table.

We look at diversity as acompetitive advantage. A diverse workforce enables better decision-making andcreates more value. By inclusion, we refer to the sense of belonging and beingpart of a community at work. We want the people of Volue to feel welcome,valued and not least encouraged to bring their whole, unique selves to work.

Volue is about people. From staffto client, people are at the center of all our operations, and we always strivefor a flat structure where everyone feels included, appreciated and recognizedfor their individual efforts. Or as we call it "ONE Volue". We hiretalented individuals, regardless of gender, race, ethnicity, ancestry, age,disability, sexual orientation, gender identity or expression, culturalbackground or religious beliefs.