Ready to give the best customer service in French/English?

Job Title

Customer Service Representative (Sales)

Start Date

As agreed

Type of Employment

Part-time 30-40%

Working Hours

Daytime, afternoons (flexible)

Working Language

English and French, Norwegian is an advantage

Number of Positions

1

Do you want to help take AVA further into the world?

We are looking for skilled employees for our Customer Success department who can help us strengthen AVA both nationally and internationally. You will be an important part of the department that creates satisfied dealers and customers, making us attractive to our most important target groups.

What makes you a good AVA candidate for this position?

You are friendly and cheerful, service-oriented, and contribute to the best customer experience.

You are an engaged person who is passionate about having satisfied customers, who sees the needs of the customers and the company, and who works to contribute positively to a great work environment.

Varied challenges, high pace, and a lot of customer contact make for a positive workday for you.

You are flexible and self-reliant.

You have a strong desire to contribute positivity and joy in everyday life, together with your colleagues.

You are solution-oriented, take responsibility, build trust, and have a high degree of execution ability.

You have experience in the customer service industry or similar.

You must be able to express yourself well in writing in at least French and English, Norwegian is a bonus.

You have ambitions to be an important contributor to creating a good experience for our customers.

You want to build a career and contribute to AVA's success.

You work at a good pace and are creative, while also contributing structure in a busy AVA workday.

Experience with Amazon is a plus.

We can promise you that exciting challenges, high pace, and good results will characterize your workday! The tasks will include:

• Together with the team, ensure that AVA is among the best in the world in following up with our customers.

• Work with some of the most professional chains internationally.

• Answer customer inquiries by phone, chat, email, including general questions, troubleshooting, etc.

• Market-oriented measures.

• Order handling.

• Product registration.

• Dealer dialogue.

• Handle deviations.

• Ordering and follow-up of transport.

• Contribute to improving/streamlining work methods and systems.

• Participate in joint meetings with other departments for the best possible cooperation.

• Support/collaborate other departments.