Thomas
Oppsummering
Utmerket
- Gode annonsebeskrivelser
- Veldig god kommunikasjon
- Problemfri overlevering
- Problemfri betaling
Vurderinger (28)
- 10Frode Modalsli
Selger
- 3,3kurato1360
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Quick request from him for payment process , but never received the product. Got answer that not his fault, that parcel didn’t arrived and he will not return my payment as it’s not his problem and I should fix it with transport company by myself
Thomas svarte:
It's very unfortunate that you perceive the situation this way. You contacted me on the evening of November 20th and expressed interest in purchasing the item. We even discussed what additional items you needed in addition to the kit for it to fit your car. I offered to bring the package to Oslo the following week, but we agreed that it was probably best to ship the item with PostNord. I arranged for shipping that same evening, and the package was dropped off at PostNord the morning of November 21st. The tracking number was sent to the customer to confirm this. The moment I hand over the package to PostNord, there is little I can do. PostNord is then responsible for ensuring that the package reaches its destination. You have all the information you need to contact PostNord. The fact that you were in a particularly tight timeline to receive the product, especially during the busy Black Month when capacity is strained, cannot be attributed to me. I also cannot refund you for an item you are in the process of receiving.
- 9,2oesten_aanestad
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