Technical Officer

The Technical Officer assists the Head of IT in building, maintaining, and documenting the IT-infrastructure that supports the tools and services provided by the European Research Infrastructure and smooth operation of IT systems, resolving technical issues, providing technical assistance to staff.

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Qualifications and Experiences

• Academic degree in Computer Sciences, Information Technology, or a related field (Bachelor's degree or equivalent work experience).

• Relevant professional experience of at least 2 years in an IT support role, with experience in technical troubleshooting, problem-solving, and IT service management.

• Experience in coordinating and collaborating with a group of colleagues, external partners or projects.

• Fluency in written and spoken English.

• Able and willing to travel when required.

Asset

• Work with AI tools.

• Familiarity with EC projects.

• Exposure to an international context.

• Experience in Linux Systems Administration and troubleshooting and systems performance monitoring.

• Experience with IT infrastructure design and architecture, contributing to high-level IT strategy and decision-making.

• Exposure to Cloud Technologies (AWS, Azure, Google Cloud Platform, or similar)

• Java and Spring Framework experience.

• Docker and Kubernetes experience.

Key Competencies

• Ability to handle multiple tasks, prioritise work, and meet deadlines.

• Strategic thinking, critical and analytical skills.

• Proactive and result-oriented, adaptable, and a team player.

Application Process

• To apply, please senda letter of motivation with the names of two referees or reference letters and a CV in English in a single PDFto cessda@cessda.eu.

• The vacancy is open until filled.

  • Short-listed candidates will be first interviewed virtually. Successful candidates will be invited to Bergen, Norway.

Arbeidsoppgaver

Responsibilities

1. Maintain the CESSDA Technical Guidelines:

• Regularly review and update the technical guidelines to ensure they are aligned with the current state of the infrastructure.

• Stay informed about technological advancements and best practices to incorporate them into the guidelines.

2. Cloud-based Infrastructure Provision and Management:

• Manage and maintain the cloud-based infrastructure, specifically using Kubernetes on Google Cloud Platform or alternatives.

• Monitor and enhance the security of the infrastructure to ensure the confidentiality, integrity, and availability of services.

3. Cost Optimisation:

• Identify opportunities to reduce monthly costs by eliminating redundant deployments and optimising service deployments.

• Manage the storage of logs, files, images, and other items with limited retention periods.

4. Continuous Integration, Testing, and Delivery Environment:

• Configure and manage the Continuous Integration, Testing, and Delivery Environment.

• Maintain automated pipelines for efficient and reliable software delivery.

• Review and improve existing pipelines to enhance performance and effectiveness.

5. Work and engage with CESSDA Service Providers and external stakeholders:

• Participate in internal and external projects.

6. Contribution to Internal IT Processes and Services:

• Contribute to CESSDA's internal IT processes and services, actively seeking opportunities for improvement.

• Support the Main Office's IT needs and equipment, providing technical assistance and troubleshooting as required.

• Make suggestions and recommendations to enhance internal IT processes, services, and support for the Main Office.

• Collaborate in devising and documenting a repeatable methodology for make-buy decision-making, ensuring optimal resource allocation and technology adoption.

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What we offer

• Opportunity to make one's mark and shape the operational and technological agenda of an international research supporting infrastructure.

• Salary in line with similar roles in the public sector; final salary dependent upon the experience of the successful candidate.

• Health insurance.

• Private pension scheme.

• The central location of the Office regarding the Bergen city centre and airport.